How Can We Help you Today?

Featured articles

• Do Inflyte provide a mailing list of DJs & Radio stations?
• Can I stop receiving promo emails?
• Connect Pioneer DJ rekordbox to your Inflyte
• Promo Manager Keyboard Shortcuts
• I have two Inflyte accounts, can I merge them?
• Connect Dropbox to your Inflyte account

General

• What Is Inflyte?
• How does Inflyte work?
• How are promo campaigns delivered?
• Who is Inflyte used by?
• How do I change my Inflyte email address?
• Can I add a sub-label to my account?
• What is Inflyte's Fair Use Policy
• How do I unsubscribe from Inflyte?
• View all articles in “General”

DJ & Tastemaker FAQ

• Can I stop receiving promo emails?
• Can I disable auto-play?
• How Do I Add My Twitter?
• Connect Pioneer DJ rekordbox to your Inflyte
• Promo Manager Keyboard Shortcuts
• How do I change my password?
• What does an email alias/merge do?
• I have two Inflyte accounts, can I merge them?
• View all articles in “DJ & Tastemaker FAQ ”

Getting Started

• Opening an Inflyte account
• How long does It take to open an Inflyte account?
• What size logo banner do I need?

Mailing Lists

• Do Inflyte provide a mailing list of DJs & Radio stations?
• Will Inflyte share my contacts with other labels?
• Why do I need to send Inflyte my list?
• My list is not up to date, can Inflyte help?
• Can I add more contacts at a later date?
• Is there a limit on mailing list size?
• The system says my account import limit has been reached?
• Can I import my mailing list from another service?
• View all articles in “Mailing Lists”

Promo Invites

• What are promo invites?
• How do I send promo invites?
• How many times can I invite a contact?
• Can I email my contacts a sign-up link?
• Why has a contact has declined my invitation?
• How quickly will be contacts opt-in?
• My contact didn't receive their invite?

Building Your Promo Campaign

• Where do I begin?
• Understanding the sections
• Feedback Settings explained
• What are automatic reminders?
• Uploading audio files
• Naming Your Audio Files
• What is watermarking?
• What Is public sharing?

Uploading Promo Artwork

• What image formats does Inflyte support?
• Uploading Promo Artwork
• Can I change my promo artwork?
• How can I change my label banner artwork?
• What size are Inflyte label banners?

Sending Your Promo

• How to send your promo
• How many times can I push my promo?
• Can I send a personal promo link via email?
• How to schedule a promo
• How can I change the time of a scheduled campaign?

Reporting

• Report formats
• Creating report categories
• Assigning report categories
• Inflyte Score
• Uploading images to reports
• Campaign Overview

Contact Management

• How do I add individual contacts?
• How do I bulk import contacts?
• How do I change the email address for a contact?
• How do I move contacts between labels?
• What does the VIP box do?
• What does the Download 1st box do?
• What does reach mean?
• What are report categories?
• View all articles in “Contact Management”

Using Tags

• What are tags?
• How do I create tags?
• How should I use tags?
• How do I assign tags?
• How can I assign tags to a list in bulk?

Understanding Presaves - Labels

• What Are Tastemaker Pre-Saves for labels?
• What are the benefits of embedding tastemaker pre-saves into my Inflyte campaigns?
• How can Tastemaker Pre-saves boost my labels streams?
• Where do I get presave album identifiers for my releases?
• What do presave album identifiers look like?
• Can I add a pre-save ID after my promo has been pushed on Inflyte?

Understanding Presaves - Tastemakers

• How do tastemaker presaves work?
• What are the benefits of linking my Spotify/Apple Music account?
• Do I have to link my streaming account if using Inflyte?
• How do I connect my preferred streaming service to Inflyte?
• Where will I find tastemaker pre-saves on my streaming service?
• How do I know if a promo has pre-save enabled?
• Can I pre-save individual tracks from a promo?
• Can I choose which promos I want to pre-save?

Pricing & Payment

• What is a credit?
• What can I do with a credit?
• How much does it cost per credit?
• I want to send an album, will it cost me extra credits?
• What payment methods do you accept?
• Where do I make payment?
• Do I have to pay VAT?
• Will I get an invoice?
• View all articles in “Pricing & Payment”

Product Updates

• Inflyte Label Dashboard Update May 2021